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WhatsApp Ecommerce Automation

Automate Order Updates, Cart Recovery & Support on WhatsApp

Send order confirmations, recover abandoned carts, deliver shipping updates, and handle customer support — all on WhatsApp, all on autopilot.

Set up in minutes. See results from day one.

1

Connect your store

Integrate with Shopify, WooCommerce, or any platform via webhooks. Order events flow into MaxMySales automatically.

2

Set up automated messages

Configure order confirmations, shipping updates, delivery alerts, and review requests — each triggered by the right store event.

3

Activate cart recovery

When a shopper abandons a cart, a personalised WhatsApp message goes out within the hour with the exact products and a direct checkout link.

4

Handle support on WhatsApp

Customers ask about orders, returns, and tracking directly on WhatsApp. The AI answers common queries; agents handle the rest from the shared inbox.

Real results across every industry

Fashion & Apparel

Abandoned cart recovery with discount nudge

Shoppers who leave without buying receive a WhatsApp message with their cart items and a limited-time discount code.

21% cart recovery rate

Electronics

Order + delivery updates on WhatsApp

Customers get order confirmation, dispatch notification, and delivery confirmation automatically — reducing 'where is my order' support tickets by 60%.

60% fewer support tickets

Health & Wellness

Subscription renewal reminders

Customers on supplement subscriptions receive a WhatsApp reminder 5 days before renewal with a one-tap reorder link.

38% higher renewal rate

Food & Grocery

Post-delivery review requests

30 minutes after delivery confirmation, an automated WhatsApp message asks for a rating — driving Google and app store reviews.

4× more reviews collected

Frequently asked questions

MaxMySales integrates with Shopify, WooCommerce, Magento, and any platform that supports webhooks. Setup takes under 30 minutes.

Yes. When a customer abandons a cart, MaxMySales sends a personalised WhatsApp message with their exact cart items and a direct checkout link — within a configurable delay.

Yes. Every order event — confirmed, shipped, out for delivery, delivered — triggers the right WhatsApp message automatically with order details pre-filled.

Yes. Customers can message your WhatsApp number to ask about their order status or initiate a return. The AI handles common queries and agents handle exceptions.

Yes. All transactional messages (order updates, shipping) are permitted under Meta's policy. Marketing messages (cart recovery, promotions) require opt-in, which MaxMySales manages for you.

Ready to grow on WhatsApp?

Join 2,000+ SMBs already using MaxMySales to capture leads, automate follow-ups, and close more deals.

Maxy
Online · MaxMySales Assistant
👋 Hi there! I'm Maxy, your MaxMySales companion. Ask me anything or say hello to get started!